CJ affiliates Spybot Search & Destroy Immunize is killing your Sales!
Sunday, November 4th, 2007So a Few days ago on one of my computers i was getting popups randomly. So i went and downloaded Spybot search and destroy to have it search for adware etc.. and i noticed they had an immunize function now. After search ran i had it immunize also just to cover all bases. Well the next day i was coming to my site and clicked on my Yahoo search marketing banner on the right and noticed it went to a dead page. I thought hmmm….. thats odd. Maybe my link is old or something, went in and put in the new code and still went to a dead page. I tried both browsers IE and Firefox… both dead page. I gave CJ benefit of doubt and thought maybe just an issue and will be resolved in few minutes or hour. Well i forgot about it untill the next day, I tried again still a dead page. So i decided to email CJ about this. Below is the email response I got.
Dear David,
Thank you for your inquiry. In reviewing the link I am unable to replicate the error. The link is routing to the correct destination page. The server is not timing out on our end. This appears to be a problem with your specific computer or browser. I would advise to check your security settings. If they are set too high, they can prohibit certain images and/or web pages to be viewed. In addition, you may want to try accessing the links through another computer.
According to another publisher experiencing a similar error, the latest version of Spybot Search & Destroy v. 1.5 immunizes against our links. They had to remove the immunization for our links to work.
While you may not be using Spybot, I would assume that it may be due to similar third party security software which is not allowing the links to route through our servers to the destination page.
Thank you for your patience and please let us know if we can be of any further assistance.
Sincerely,
Commission Junction Client Support
After this email I go an Un-Immunize my computer, and what do you know the links all now work!!! So be warned all CJ affiliates if your users are using Spybot Search & Destroy and Run the Immunize it will block your links and cost you sales!!!!!
